Network Internet Support

Internet and Networking Support

Reliable network connectivity

Despite the common belief that computer networking and the internet have become commodity services, many businesses still struggle to get reliable connectivity for local area networks and inter-branch. 

Misconfigurations and poor networking performance can cripple the entire business if we consider that no infrastructure can be functional unless the most basic underlying service it relies on doesn’t deliver the expected or required quality of service.

Despite the commonplace of putting together a router, switches and some cables, a business network is complex enough to be misconfigured easily and end up dysfunctional, affecting employee productivity and ultimately business profitability.

Network design, implementation and maintenance

At PRETERION, we consider networking and Internet connectivity a core service – the foundation of an efficient business computing infrastructure. From choosing the appropriate Internet connection type, cabling, router and firewalls and all the way to how the wifi access points and load-balancing are configured, we carefully assist our customers in achieving reliable, high-performance and secure connectivity, irrespective of size, location and budget.

The common approach in the managed service community is to try and sell solutions the vendor is comfortable with and are considered standard. We believe in understanding the requirements, the needs and challenges, and designing solutions that are appropriately suited. Delivering connectivity to a computational service – e.g. a cloud application – in line with business requirements is more important than selling an MPLS service the customer may not really need.

Local IT Support

Delivering Network Support

Network support is one of the services included in our Services Catalogue on all IT Service Management plans. It covers designing, implementing, monitoring and maintaining all the elements of our local and wide area networks.

As with any other service, cost, resilience, and security are always aspects we care about. Hence, our team always recommends having redundant connections, correct configurations, and doing the correct due diligence before acquiring any vital service.

No effort is spared to ensure good results, and we usually try and understand the bigger picture before recommending a networking solution.

A Few Less Known Facts about Internet and networking

Upload bandwidth can affect downloads

You may not know but the available upload bandwidth can heavily impact downloads. Most Internet connections are asynchronous – meaning the download bandwidth is far bigger than the upload. This is because most of the time, uploads are small (e.g. a http request to access a website is up to 1024 bytes) whereas downloading a web page can be well over 2Mb.

However, as uploading large files becomes more common (due to the onset of cloud computing)

Load balancing and traffic management
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What causes slow Internet traffic
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Don't let low-grade networking slow your business

Let PRETERION speed you up!

In an always-online world and marketplace your networks may be the difference between success and failure. We can take your business to the  Information Super High-Way!

Three secrets to improve your networks

Traffic control

Assuming routers are just plug-and-play devices is the cause of most problems with network speed. Managing traffic bandwidth based on specific usage of various devices and users is a must...

Load balancing

Balancing the traffic load based on the importance of the usage as well as expected quality of service and trafic bandwidth required can solve unexpectedly big problems...

Ongoing monitoring

Knowing at all times the traffic usage, peak usage as well as observing when the connections are dropping or experiencing higher latency than accepted can be not only a money saver...

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